WhatsApp Business: How to Set Up, Use, and Manage Your Business Account
Small business owners have much to look forward to with WhatsApp's platform for business. Available for Android, the application is free to download. Offering you professional messaging tools, a company profile, and free international calls, communicating with your customer contacts is a breeze with WhatsApp Business.
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WhatsApp Business enables users to have a business presence over Whatsapp. It is meant to help SMEs across the world. Communicate more efficiently with your customers to help expand your business. Add different personal and business numbers on WhatsApp Messenger and WhatsApp Business over the same mobile phone.
The Business version of the app was designed specifically with e-commerce business in mind. It was designed from bottom to top to offer a unique service for customers. Provide modern companies with a way to differentiate themselves in the marketplace.
Easily Create a Business Profile for the business to let the customers search the valuable business info such as location, website, and contact information. It lets you create responsive messages for customers such as creating an Away Message or FAQs when the user is not available.
The business profiles on WhatsApp-Business are designed to provide your customers with all the extra information. It includes the address or location of your company so that people can get to your store or office on Google maps.
You can also include your business category, your email address, and a quick description of what your business does. The app provides a space for opening hours too. For more information visit the official website.
If you want to take advantage of the huge audience of this two billion user application, you'll have to decide whether to download WhatsApp Business or WhatsApp Business API. While both versions are designed for customer relations, there are some big differences, especially when it comes to features. We at ChayAll favor the second one, which offers more flexibility when it comes to features. It can also be run on a computer, not just on Android/a smartphone, as is the case with WhatsApp Business.
How to download the WhatsApp Business app for Android
WhatsApp Business app free download for iPhone
WhatsApp Business app features and benefits for small businesses
WhatsApp Business app vs WhatsApp Messenger: which one to use
How to migrate your chat history from WhatsApp Messenger to WhatsApp Business app
How to set up your business profile on WhatsApp Business app
How to use WhatsApp Business app to communicate with your customers
How to send multimedia, free calls, and free international messages with WhatsApp Business app
How to use WhatsApp Web with WhatsApp Business app
How to update the WhatsApp Business app on Google Play Store
How to download the WhatsApp Business app for Windows PC
How to use WhatsApp Business API for large businesses
How to integrate WhatsApp Business app with other apps and tools
How to create a catalog on WhatsApp Business app
How to use labels and quick replies on WhatsApp Business app
How to enable notifications and away messages on WhatsApp Business app
How to verify your business account on WhatsApp Business app
How to backup and restore your WhatsApp Business app data
How to delete your WhatsApp Business account and switch back to WhatsApp Messenger
How to manage multiple WhatsApp Business accounts on one device
How to use WhatsApp Business app for marketing and sales
How to use WhatsApp Business app for customer support and feedback
How to measure and improve your performance on WhatsApp Business app
How to comply with data privacy and security policies on WhatsApp Business app
How to get help and support for WhatsApp Business app issues
How to download the latest version of WhatsApp Business app apk file
How to install the WhatsApp Business app on Mac OS
How to use the dark mode on WhatsApp Business app
How to customize your chat wallpaper on WhatsApp Business app
How to block and unblock contacts on WhatsApp Business app
How to archive and unarchive chats on WhatsApp Business app
How to mute and unmute chats on WhatsApp Business app
How to pin and unpin chats on WhatsApp Business app
How to mark chats as read or unread on WhatsApp Business app
How to forward messages and media on WhatsApp Business app
How to delete messages and media on WhatsApp Business app
How to star and unstar messages on WhatsApp Business app
How to search for messages and media on WhatsApp Business app
How to make group chats and calls on WhatsApp Business app
How to add and remove participants from group chats and calls on WhatsApp Business app
How to change group name and icon on WhatsApp Business app
How to mute and unmute group notifications on WhatsApp Business app
How to exit and delete a group chat or call on WhatsApp Business app
How to report spam or abuse on WhatsApp Business app
How to change your phone number or device on WhatsApp Business app
How to change your business name or logo on WhatsApp Business app
How to change your privacy settings on WhatsApp Business app
How to change your notification settings on WhatsApp Business app
Let's not lose sight of the most important thing for your business: optimizing all aspects of your customer relations. Not to mention getting new customers! The goal here is to boost your responsiveness, give your customers the opportunity to contact you through their favorite instant messaging application, and reduce your customer service costs. WhatsApp Business API is the only version of WhatsApp that allows you to check all those boxes:
Let's not lose sight of the most important thing for your business: optimizing all aspects of your customer relations. Not to mention getting new customers! The goal here is to boost your responsiveness, give your customers the opportunity to contact you through their favorite instant messaging application, and reduce your customer service costs. This app is the only version of WhatsApp that allows you to check all those boxes:
The WhatsApp Business API version for businesses is only available through a provider like ChayAll. You can create a WhatsApp Business profile for yourself but you won't have the same features as the API version.
ChayAll takes care of the entire WhatsApp Business API technical setup from dealing with Facebook (owner of WhatsApp) to embedding it in our instant messaging solution. We also ensure that your API is always up to date. This includes end-to-end data encryption and RGPD and PSD2 compliance. Everything has been designed to let you focus on what really matters: satisfying your customers and growing your business.
Basically, customers and prospects can click on the icon of their chosen application to send you messages. Meanwhile, you have a streamlined interface that centralizes all incoming messages! Now you won't miss any business opportunities.
When the testing period is over, you'll no longer be able to open the beta build. To install the App Store version of the app, download or purchase the app from the App Store. In-app purchases are free only during beta testing, and any in-app purchases made during testing will not carry over to App Store versions.
Note: To automatically download additional in-app content and assets in the background once a beta app is installed in iOS 16, iPadOS 16, or macOS 13, turn on Additional In-App Content in your App Store settings for iPhone, iPad, and Mac.
I am Using Whatsapp Media Api to get Image send from user to business number using webhooks and i also get the Image ID and url and Image as well in Postman but when I use that curl request made from Postman it alwasy shows facebook error:Sorry, something went wrong.We're working on it and we'll get it fixed as soon as we can.But its working fine in Postman what am i doing wrong?
Not being able to find a setting / preference to change it. Saw some of the older posts that suggested selecting a location when we select the download in top-right corner but even that saves directly and does not ask for a location.
WhatsApp Business was created specifically with small business owners in mind. It can help you connect with your customers and support them with immediate, personalized customer service.
After you enter your phone number, you will automatically be directed to this page. Fill in the essential details like your business name, add a profile picture and select a category that best describes your business.
Before you move on to advanced features like automated messaging, make sure to add more information about your business. You can manage addresses, hours and websites in the Business Profile category in settings.
You may also experience this problem if the date and time on your device is not set correctly. This is because, when the date is incorrect you may not be able to connect with WhatsApp servers to get the message or download the media.
Check if your cache is full. A full cache is one of the reasons why WhatsApp cannot complete a download. In this case, WhatsApp cannot download online media files correctly. Clearing the Cache and data on any app might make it function a little better. To do that for WhatsApp, follow these simple steps;
If you can save files to your SD card, but you are still unable to download any files from WhatsApp to your device, you may need to delete WhatsApp data from your SD card. This will erase ALL WhatsApp chat history backups and downloaded files.
In April, WhatsApp released a feature that allows iOS business users to set up cover photos on their accounts. Thankfully for businesses relying on Android devices, this option will soon be available to Android beta users too.
With the app boasting over two billion users globally, this social media tool provides businesses with a valuable way to promote their brand to their audience. Read on to find out more about WhatsApp's new cover photo feature, including how to install it.
According to a recent release from WABetaInfo, the app's new cover photo feature will allow certain users to insert an additional image behind their profile photo. With the feature bearing some resemblance to Facebook's popular profile layout, the tool was designed to help businesses enhance the look of their profile or display further information about their brand
But the introduction of a cover photo feature isn't the only change coming to WhatsApp Business users. In an effort to make the platform more competitive, WhatsApp partnered with meta and launched a new service for businesses last month, and the platform may also be rolling out a subscription for its business users.
If you're not able to use the tool yet, don't worry. The cover photo option is only available to some businesses at this current time, but will be available to a greater number of users over the coming weeks.
It can be quite annoying when an app from the App Store cannot be loaded and thus updated. The download or update is started, but only a fraction of the app is loaded after hours.Or an app like WhatsApp Business cannot be installed because the download does not start even though you are connected to the internet.
If WhatsApp Business is downloading very slowly, it could also be due to the size of the app itself. The progress bar gives you a slow download, but this may only appear because of the size of the app. In the event of an update, you can check in the respective app store how big the installation file is and see whether it may load for so long due to its size.
Since May 2022, WhatsApp opened the API for businesses of any size. Previously, it was available only for medium and large businesses, so smaller companies had to contact other providers to access WhatsApp API.
Each WhatsApp Business account (WABA) will have 1,000 free conversations per month, regardless if they were user or business-initiated. This quota applies for the account level, so in case WABA has multiple numbers attached, the threshold is still 1000. The free tier refreshes monthly based on the timezone associated with the account.
Disclaimer: This information may not be the best fit for small businesses. We mostly work with Medium businesses and Enterprises and are sharing our experience on this topic. This info will be helpful mostly for companies of the same size.
WhatsApp is a platform that connects billions of users every day and is now granting businesses endless possibilities for reaching and engaging with its massive audience. With WhatsApp for Business, companies are now able to interact with customers on the platform they love and use WhatsApp chatbots to do it quickly and at scale.
WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information like your website, location, or contact information.BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the Call me option to receive the code over a phone call.RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.*Data charges may apply. Contact your provider for details.*--------------------------------------------------------------------------------------------We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com